FREQUENTLY ASKED QUESTIONS
No need to sniff around for hours - the answers to the most common questions are all right here!
But if you don’t see your question below, we’re happy to dish out the answers. Simply send us a message here or call 888-370-2360.
Yes! Now it’s easier than ever to get your paws on your pet’s favorite treats from Carolina Prime. Visit our online store here.
All of our products are 100% made in the USA. More specifically, we craft them with care in the heart of North Carolina’s Blue Ridge Mountains. Each step of the process--from sourcing our high-quality ingredients, to treat making, testing, and packaging takes place on American soil.
Sure - your dog would gobble ‘em all up if he could. But the number of treats you should give your pup vary by treat type and your dog’s size. You can find a helpful recommendation chart on the back of each and every bag. However, we recommend you asking your trusted veterinarian for advice related to your pet’s specific needs.
The number of calories varies per treat type. You can find this information on the back of each treat bag.
We don’t currently offer samples of our products. But you can purchase with confidence, knowing that we run each treat through a vigorous taste-testing trial. (Featuring none other than our own furry friends!)
We ship orders over ($49) for free! For other orders, we offer a fast and affordable shipping with your choice of either FedEx or UPS
To ensure swift, reliable delivery of our products, we ship via FedEx or UPS.
Worried about your doggy drooling at the door while waiting for more treats to arrive? Worry no more! Most customers receive their orders in just 3 to 5 days. As soon as your order ships, you’ll receive an email with tracking information so you can know exactly when to expect it.
We love to hear from you! Contact us here or call 888-370-2360 with any questions or concerns.
Our featured products include new dog treats we’ve released as well as originals with a new twist. Check back often to see what new treats we come up with next!